Fire procedures and drills
What do I do in case of a fire?
· Familiarise yourself, your family and staff members, with the emergency escape routes when you first move into your building; always know at least two ways out
· Directional signs to emergency exits are illuminated and will remain illuminated for some time
· Follow the instructions of the building and area wardens at all times during an emergency
· If the evacuation alarm sounds, or if instructed to do so by a warden, leave the building by the nearest and safest fire exit route
· All doors should be closed (but not locked) upon leaving
· Do not return to collect belongings
DO NOT USE THE LIFTS
· Walk quickly and calmly to the designated assembly area for your building or as advised by a warden or fire and rescue services personnel
· Remain at the assembly area (in groups) until instructed to leave by a warden or fire and rescue services personnel
· Do not re-enter the building until informed that it is safe to do so by a warden or fire and rescue services personnel
· Do not enter a building that is still sounding the fire alarm
· Check that all persons known to be in the building at the time have reached the assembly point – if anyone is missing, report it immediately to security, building management, or Dubai Civil Defence (DCD) personnel on site
Aides to the disabled
· People with disabilities, who may need assistance during an evacuation, are required to notify the facility management/building security of their condition – they will then be assigned an aide to assist them during an evacuation
· In the event of an evacuation, disabled persons should be escorted to the nearest stairwell and must wait until all other evacuees have left the floor
· Wheelchairs should not be allowed in the stairwell until all persons have evacuated the floor, unless there is an area of refuge large enough to easily accommodate them
· Once the area is clear, the aide and the person requiring assistance can move into the stairwell and wait for further assistance from emergency personnel
· ‘Assembly points’ are located at a safe distance from the building and are intended for evacuees to gather and remain safely until further instructions are provided
· Please contact your tower concierge or community security, who will advise you of the nearest fire assembly points for your tower
Action to be taken upon discovering a real fire
· If a real fire is discovered (including during a fire drill), activate the nearest manual alarm call point
· Shout a warning to alert those close by
· Evacuate as per the guidelines previously described
Rescue and medical duties
· DCD will conduct all rescue and medical duties
· Do not move the injured person and keep him / her laying down, covered and warm
· To enable us to contact you in case of an emergency, and support the evacuation of disabled persons from the building, please provide us with a completed occupant information form, if you have not already done so, by clicking on the link; alternatively, you can write to us at email@example.com or call 800 EMAAR (36227) – the information you supply will be held in full confidence
· Periodic maintenance and inspection procedures are in place for fire detection and firefighting equipment – but you can assist in ensuring that the systems and equipment used to detect fire, fight fire and support evacuations are maintained in good working order – if you notice any damage and / or signs of tampering with any of the equipment, blocked emergency exit paths or if any of the fire doors are not closing properly, please report it immediately to firstname.lastname@example.org or call us on 800 EMAAR (36227)
· Please do not store any materials or household items in the common areas, including stairways, fire cabinets, apartment floor lobbies or escape routes; report any violations to email@example.com
· Smoke detectors, heat detectors and sprinkler heads within apartments are checked and tested periodically:
- You will be advised when access to your apartment is required for this purpose so please cooperate when requested
- If you believe you have a faulty detector or sprinkler head, kindly report this immediately to firstname.lastname@example.org or 800 EMAAR (36227)
Why conduct a fire drill?
- As per DCD requirements, each year evacuation drills must be conducted to test all safety systems and to ensure residents are aware of the safety and evacuation procedures in case of an emergency.
How long will the drill take?
- It is expected that the drill will take approximately 30 minutes barring any incidents that might occur during the proceedings.
Can I just stay in my apartment during the drill?
- No. As per DCD guidelines, the drill should simulate a real life situation that requires a full evacuation.
What happens if I am sick in bed, have small children or am disabled?
- To enable us to contact you in case of an emergency, as well as support the evacuation of disabled persons from the building, please include these details by logging into your profile. We will treat any information you provide as confidential.
By which route will I need to evacuate the buildings?
- There are stairwells in all towers as well as corridors that lead to a safe place outside the building. You will need to use these stairs, as the elevators will be shut down during the drill. When you exit the stairs, please move as quickly as possible to the assembly point.
How do I recognise the people who are responsible for managing the drill – such as the fire marshal?
- Fire marshals will be wearing fluorescent safety jackets.
What will happen with the retail area (if applicable)?
- The retail units will also participate in the drill.
How will I know that the drill is over and that I can go back to my unit?
- You will be informed by the fire marshal at the assembly point, once the drill is complete.