Many efforts are made to reduce fire risks. These include regular checks of our fire fighting systems, evaluation of the escape routes, education of community staff, creating awareness among residents etc:

Fire safety in the community

  • Please conduct regular maintenance of the smoke / heat detectors within your apartment; did you know it’s an offense punishable by law if your detectors are not working properly or they have been obstructed? Your negligence could pose a risk to the entire community
  • Refrain from smoking in non-designated areas
  • Don’t throw cigarette butts from your balcony
  • Refrain from disposing of flammable materials (including cigarette butts) down the garbage chute
  • Refrain setting up barbecues or smoking shisha on your balcony, they may set of the smoke and heat detectors
  • Refrain from storing of flammable liquids / materials like petrol, diesel or household materials in your allocated parking lot in the basements or on balconies
  • Familiarise yourself with the evacuation plans in your building
  • Please ensure you take part in the annual Fire Drill conducted in your building
  • Never obstruct fire doors and attempt to keep fire doors open
  • Never allow children to access fire equipment cupboards or tamper with emergency equipment and signs

Some guidelines to successfully take part in a fire drill
Emergency exits

  • Familiarise yourself, your family and staff members, with the emergency escape routes when you first move into your building; always know at least two ways out
  • Directional signs to emergency exits are illuminated and will remain illuminated for some time

Evacuation

DON'T PANIC

  • Follow the instructions of the building and area Wardens at all times during an emergency
  • If the evacuation alarm sounds, or if instructed to do so by a Warden, leave the building by the nearest and safest fire exit route
  • All doors should be closed (but not locked) upon leaving
  • Do not return to collect belongings

DO NOT USE THE LIFTS

  • Walk quickly and calmly to the designated assembly area for your building or as advised by a Warden or Fire and Rescue Services personnel
  • Remain at the assembly area (in groups) until instructed to leave by a Warden or Fire and Rescue Services personnel
  • Do not re-enter the building until informed that it is safe to do so by a Warden or Fire and Rescue Services personnel
  • Do not enter a building that is still sounding the fire alarm
  • Check that all persons known to be in the building at the time have reached the assembly point – if anyone is missing, report it immediately to Security, Building Management, or Dubai Civil Defence (DCD) personnel on site

Aides to the disabled

  • People with disabilities, who may need assistance during an evacuation, are required to notify their Facility Management / Building Security / Employer of their condition – they will then be assigned an aide to assist them during an evacuation
  • In the event of an evacuation, disabled persons should be escorted to the nearest stairwell and wait until all other evacuees have left the floor
  • Wheelchairs should not be allowed in the stairwell until all persons have evacuated the floor, unless there is an area of refuge large enough to easily accommodate them
  • Once the area is clear, the aide and the person requiring assistance can move into the stairwell and wait for further assistance from Emergency Personnel

Assembly Points
Assembly Points are located at a safe distance from the building and are intended for evacuees to gather and remain safely until further instructions are provided.

Action to be taken upon discovering a real fire

  • If a real fire is discovered (including during a fire drill), activate the nearest manual alarm call point
  • Shout a warning to alert those close by
  • Evacuate as per the guidelines previously described

Rescue and medical duties

  • DCD will conduct all rescue and medical duties
  • Do not move an injured person; keep him / her lying down, covered and warm

Your information and general maintenance

  • To enable us to contact you in case of an emergency, and support the evacuation of disabled persons from the building, please provide us with a completed Emergency Evacuation Special Needs form. Alternatively, you can write to us at communities@ecm.ae or call 800 EMAAR (36227) – the  information you supply will be held in full confidence and only be used in the event of a building evacuation
  • Periodical maintenance and inspection procedures are in place for fire detection and firefighting equipment – but you can assist in ensuring that the systems and equipment used to detect fire, fight fire and support evacuations are maintained in good working order – if you notice any damage and / or signs of tampering with any of the equipment, blocked emergency exit paths or if any of the fire doors are not closing properly, please report it immediately to communities@ecm.ae  or call us on 800 EMAAR (36227)
  • Please do not store any materials or household items in the common areas, including stairways, fire cabinets, apartment floor lobbies or escape routes; report any violations to communities@ecm.ae
  • Smoke detectors, heat detectors and sprinkler heads within apartments are checked and tested periodically:

    • You will be advised when access to your apartment is required for this purpose so please co-operate when requested

    • If you believe you have a faulty detector or sprinkler head, kindly report this immediately to communities@ecm.ae or 800 EMAAR (36227)