Always at your service – the world’s leading market research company, AC Nielson, conducted a survey in December to ascertain exactly how you, our customers, feel about the service you receive from us. We’d like to share the results (shown below left), which represent an average from all Emaar communities included in the survey. During 2013, we received enquiries from a variety of channels, including email and iREPORT. Or response rates are shown below right. 


Thank you again for the feedback – and rest assured we will be trying to improve on these figures to give you the best customer service and living experience we possibly can.